Frequently asked questions - Troubleshooting


Question

Dialing premium rate numbers is not allowed in our organization

Answer

In some organizations the policy is to block premium rate numbers. The best simplest solution is to use OneDay or Anytime. If you prefer to use newConference Direct Anytime, here are some ways to work around it:

  • Redirect an internal phone number to 070/246150
  • The PBX can be programmed to allow calls to 070/246150 only
  • The PBX can be programmed so that calls to premium rate numbers are permitted after entering a special code (password)
  • Often the operator or a secretary can forward you to 070/246150
  • Use your mobile phone

Please contact your ICT department to find out which solution is best for your organization.

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